Frequently Asked Questions

Frequently asked questions

I want an item in extra long or extra short: Can this be adjusted?


Yes, we can discuss custom wishes. Especially the length of for example pants and tops can be adjusted easily. Just simply send us an email with your exact wishes and we can discuss things further.




Can I exchange an item?


Yes, all items purchased on lemongarments.com can be exchanged for another size or color within 14 days from the day of delivery. Each item has to be in the original condition. Please send a mail to info@lemongarments.com stating the colour/size you want to exchange your purchased garment for. In case you want to change the item into another item, you will receive a refund and can make a new purchase online.




Can I return an item I am not happy with?


If you do not like your purchased item or want to return it for other reasons, the charges for the return will be upon the buyer. You can request the return through an email to info@lemongarments.com explaining the reasons for the return within 14 days upon receival. The products have to be in perfect condition and be sent in their original packaging. After approving the return, you will receive a confirmation email indicating that the amount will be credited to your account in a few days.




What is the delivery time?


We work with a very limited stock, to avoid overproduction and reduce waste to a minimum. That is way garments are handmade upon order in our Atelier in Amsterdam. The delivery time may hence vary between 1-4 weeks. LEMON will keep you informed about all steps and you will receive an email as soon as your garment is ready for delivery.




How can I use my Sustianble Fashion Giftcard


If you want to swap your SFCG simply click on the link or the image below. There you can exchange your giftcardvalue into a code that can be used on our website. Simply enter the coupon code when checking out of your shopping basket. https://sustainablefashiongiftcard.nl/pioneer/lemon-garments/





Sign up for special offers

0